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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: The website was very easy to use they also beat all competitors on price including a sales advisor on the phone for magic breaks. Would definitely recommend booking online. Read more
Support team reply: Thank you for your 5* review. We are thrilled to hear that you like our website and found the priced to be very competitive. We thank you for recommending our service and we hope that your trip to Disneyland Paris is magical.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: They were a great help as we have had no idea what we were doing Read more
Support team reply: Thank you for your positive feedback. We are pleased to hear that our team were able to book a great break for you and were very helpful whilst doing so. We wish you a magical holiday to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: We recently booked our next Disneyland holiday with MagicBreaks and cannot fault their customer service, they were so helpful and friendly and when I called a few days later to check a few details they made sure I left with all the answers I needed. We’ve now booked our last 2 disney holidays with them... Read more
Support team reply: Thank you for taking the time to leave a review. It is great to hear that our team were such a great help and were able to answer all of your questions. We thank you for using our services again and we hope to hear from you soon.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: They were very patient and explained everything to me and everything she discussed with me she did and she was a very polite and nothing was to much trouble Read more
Support team reply: Thank you for your review. We are glad to hear that a member of our team went out of their way to help you and discussed everything with you in detail. We wish you a magical trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Excellent, efficient customer service I only rang for advice about booking online and they sorted everything out for me over the phone, definitely recommend magic breaks to anyone deciding to go to Disney the price was amazing too!
Thanks magic breaks!
Read more
Support team reply: Thank you for your positive feedback. We are so happy to hear that a member of our team was such a great help and booked everything for you over the phone. We thank you for recommending us and we hope you have a magical time at Disneyland Paris.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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