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0330 880 5075
0330 880 5075
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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Just booked our second DLP trip with Magic Breaks - for next year. Jasmine went above and beyond to secure us the best possible deal. Just the sort of thing you need to look forward to at the moment. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: once I got use to the site it was easy to alter my searches the only thing I found hard was to save my searches when I had found hotels via e mail Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: I am thoroughly impressed with the customer service that Jasmine gave me. From start to finish I never felt rushed or pressured to book but when I did, she was able to answer all my questions in a great amount of time Read more
Support team reply: Thank you for your positive feedback. We are thrilled to hear that Jasmine provided you with a great service and was able to answer all of your questions. We wish you a magical trip!

Your experience in booking with MagicBreaks | Rating:
Customer comment: Excellent service, done me numerous quotes to find cheapest deal couldn't recomend enough will definitely be my go to from now on Read more
Support team reply: Thank you for your 5* review. We are pleased to hear our team were extremely helpful and found you a great deal. We thank you for recommending us and we wish you a magical holiday!

Your experience in booking with MagicBreaks | Rating:
Customer comment: The lady on the online chat and then the phone was so helpful and informative and made making our booking easy and pleasurable. Read more
Support team reply: Thank you for your 5* review. We are so pleased to hear that a member of our team provided you with a great service and ensured that your booking experience was straightforward. We hope you have a magical holiday!

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